辅导案例-MGMT 311

  • October 18, 2020

MGMT 311

Fall 2020

Chapter Two

Dr. Seaman

The major processes involved in knowledge management are; encompassing, capturing, creation, codification, sharing, accessing, applying, and reuse of knowledge within and between organizations.

Read Chapter Two – The following theories and models have been published on KM Cycles. Create a table on a word document and use your perception, what we learned in class today, what you believe KM encompasses or should encompass, and identify the significant components of each theory that adds value and does not add value to what KM should represent in 2020.

Below is an outline of the theories I want you to focus on, and what their theory tried to represent.

The Meyer and Zack model is one of the most complete

descriptions of the key elements involved in the knowledge

management model. Its strength derives primarily from its

comprehensive information-processing paradigm that is almost

completely adaptable to knowledge-based content. In particular, the

notion of refinement is a crucial stage in the KM cycle and one that

is often neglected.

The Bukowitz and Williams KM cycle introduces two new critical

phases: the learning of knowledge content and the decision as to

whether to maintain this knowledge or divest the organization of

this knowledge content. This KM cycle is more comprehensive than

the Meyer and Zack cycle as the notion of tacit as well as explicit

knowledge management has been incorporated.

One of the great strengths of the McElroy cycle is the clear

description of how knowledge is evaluated and how a conscious

decision is made as to whether or not it will be integrated into the

organizational memory. The validation of knowledge is a step that

clearly distinguishes knowledge management from document

management. The KM cycle does more than address the storage and

subsequent management of documents or knowledge that has been

warehoused as is. The KM cycle focuses on processes to identify

knowledge content that is of value to the organization and its

employees.

One of the major advantages of the Wiig approach to the KM cycle

is the clear and detailed description of how organizational memory

is put into use in order to generate value for individuals, groups,

and the organizational itself. The myriad ways in which knowledge

can be applied and used are linked to decision-making sequences

and individual characteristics. Wiig also emphasizes the role of

knowledge and skill, the business use of that knowledge, constraints

that may prevent that knowledge from being fully used,

opportunities and alternatives to managing that knowledge, and the

expected value added to the organization.

Evans, Dalkir, and Bidian KM Cycle (2104) leaves things open-ended……

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